尊龙凯时

 

CRM User & Platform Manager

REQ-10053061
5月 23, 2025
Mexico

摘要

~ Explorar, desarrollar, implementar y evaluar soluciones de innovación digital que aborden las necesidades de los clientes. Co-crear con las partes interesadas clave para crear asociaciones y colaboraciones
~ Lidera la entrega de múltiples proyectos a través de una variedad de canales creativos y de marketing, incluidos los medios impresos y digitales. Desarrollar y coordinar planes de proyecto en las etapas de diseño, desarrollo y producción de un proyecto para respaldar la entrega exitosa dentro de los KPI establecidos.
~ Trabaja en colaboración con los equipos de marca, los equipos técnicos y todas las funciones para maximizar el valor.
~ Proporciona consultoría, asesoramiento y asistencia en la estrategia para la comercialización de productos, e influye en el equipo de operaciones de marketing/marketing de ventas en la toma de decisiones sobre la asignación de recursos de la fuerza de ventas de la manera más óptima, a través de la entrega de proyectos probados basados en análisis.
~ Proporcionar soporte analítico a los clientes internos de Novartis

About the Role

Major accountabilities:

  • Planning and management, gather requirements to develop detailed Project plans and Project estimations to task level.
  • Proactively assist the Business to identify upcoming conflicts and resource gaps.
  • Serve as interface with the global and local Brand teams on Project Planning and delivery management.
  • Leads and delivers projects for Regional and global teams, ensuring adherence to timelines and quality objectives.
  • Ensures delivery of efficient and high-quality deliverables.
  • Manages an efficient and high-quality team that promotes synergy and best practice sharing among resources, drives collaboration with Country Organizations in managing high standards of communication and delivering best in class services.
  • Provide guidance on training requirements in relation to Commercial processes -Takes initiative to drive standardization of reports across brands.

Key performance indicators:

  • Quality and accuracy of forecast assumptions.
  • High understanding and management of sales force performance measurement platforms, VEEVA, IQVIA, PowerBi.
  • Good customer satisfaction scores.
  • Ability to manage multiple stakeholders / projects.

Skills:

  • High levels of collaboration, drive (is a must) and team spirit Strategic thinking Adaptable to change with the environment Fluent in English Proactive, Curiosity, Resilience

Education & Qualification

  • Manage platforms such as Salesforce, Veeva, or BRAZE.
  • Bachelor’s degree in engineering, administration economics or similar Demonstrated expertise of the Health Care and Pharmaceutical industry data sources, such as IQVIA, DDD, HCOS, PSP
  • 2 years business intelligence or commercial operations experience.
  • Experience in varied field operations functions such as analytics, incentive compensation, planning, sizing, data management, data visualization, Veeva/Salesforce Strong connect, analytical & presentation skills.
  • Experience in Microsoft Power Query or ETL tools like Alteryx Advanced Excel is a must ADVANCED: Data analysis Market and business acumen Communications: oral, written, customer pitching
  • Languages: Fluent in English.

Benefits and rewards

Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment.
REQ-10053061

CRM User & Platform Manager

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Source URL: https://m.jubaihuivip.com/careers/career-search/job/details/req-10053061-crm-user-platform-manager-es-es

List of links present in page
  1. https://www.novartis.com/careers/benefits-rewards
  2. https://www.novartis.com/about/strategy/people-and-culture
  3. https://talentnetwork.novartis.com/network
  4. https://www.novartis.com/careers/benefits-rewards
  5. https://novartis.wd3.myworkdayjobs.com/es/Novartis_Careers/job/INSURGENTES/CRM-User---Platform-Manager_REQ-10053061
  6. mailto:[email protected]
  7. https://novartis.wd3.myworkdayjobs.com/es/Novartis_Careers/job/INSURGENTES/CRM-User---Platform-Manager_REQ-10053061