Major Accountabilities

• Collect, analyze, and interpret operational data to identify trends, patterns, and areas for improvement.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) and operational metrics.
• Collaborate with cross-functional teams to understand business needs and provide data-driven insights.
• Conduct root cause analysis to identify issues and recommend solutions to enhance operational efficiency.
• Support the implementation of process improvements and monitor their impact on performance.
• Present findings and recommendations to senior management and stakeholders in a clear and concise manner.
• Stay up-to-date with industry trends and best practices in data analysis and operations management.

Qualifications:

• Bachelor's degree in Business, Economics, Statistics, Data Science, or a related field.
• Proven experience in data analysis, preferably in an operations or business intelligence role.
• Proficiency in data analysis tools and software (e.g., SQL, Excel, Tableau, Power BI).
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of statistical analysis and modeling techniques is a plus.